FAQ

How many children can fit inside a moon bounce?

Between 8-12 kids at a time. The number varies upon the size of the moon bounce you’re interested in.

How much does it cost?

The prices change seasonally and are based on different factors. For accurate pricing, you may call us at (240) 277-2810 or (240) 855-8611.

When Do I Pay?

Once we arrive, we will collect the balance as quoted to you!

Are the moon bounces clean?

Yes. All of our moon bounces are thoroughly cleaned between each use. We are committed to making sure that your children have a clean, healthy, and safe environment in which to play. In addition to cleaning, we also safety check and troubleshoot all equipment before it goes out to another customer. This way, you’re always guaranteed a unit that is safe, clean, and in good working order.

How can I place an order?

Call us at (240) 277-2810 or (240) 855-8611 or

Fill out our online order form and will get back to you soon.

What are the appropriate ages for entering a moon bounce?

The appropriate ages for bouncing are 2-14 years old. Some of the larger slides may not be appropriate for children under the age of 4 years old.

Do you deliver to my area?

Yes. We serve the people of Maryland, Washington, D.C., and Virginia.

Do you deliver and set-up at parks/public recreation areas?

Yes, but will require an additional fee.

How much room do I need?

You will approximately need an area of 18’x18’ and a vertical height that can allow at least 15’ of clearance. It depends upon which size of the moon bounce you select. Imagine 2 cars parked side by side in your set area.

How much room do you need to bring the moon bounce in?

A standard walk through gate is fine. We’ll bring the unit rolled up and it will be wheeled in on a standard hand truck. If a person can walk through, the moon bounce will be able to go through as well.

What time do you deliver and pickup moon bounces?

Most of our rentals are from  9am. to 8 pm. The typical ranges of rental time are 2 or 3 hours to all day (7 or 8 hours). You decide on the specific time you want the moon bounce set up and we’ll be there 30 minutes and 3 hours before the start time. Also, you do not pay for our setup time, all rental periods are jumping time only. Picking up is based on the number of hours you rent for. Special arrangements can be made if you need to leave (example: dinner, or another party) by a certain time, just let us know. For park parties, we run the timing a little tighter. Your order representative will brief you on this if applicable at the time of confirmation.

What are your hours of operation?

Our office is open from 8 A.M. to 9 P.M. from Sunday to Saturday.

How far in advance do I need to order?

We suggest 3-5 weeks in advance before your scheduled event for our standard moon bounces. However, we generally have inventory available for last minute bookings, but don’t be too picky about style preference. All units are booked on a first come, first serve basis, regardless of payment status.

How do I know that you’ll show up?

Fiesta Rental Bounce is a reputable company who has been in the children’s entertainment business for some time. We have provided party services for friends, families, and neighbors. We take pride on customer satisfaction and are dedicated to being the best moon bounce rental company. We look forward to servicing your party needs now in the future. Fiesta Rental Bounce is here to serve YOU and the kids!

 


 

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